CSAT Benchmarks

Published

Customer satisfaction (CSAT) surveys measure how much people like a product or service. Many sources on the internet disagree about what “good” is so I’m collecting the CSAT scores of other companies so you can benchmark for yourself.

Company / Product Score
Apple 60
Airpods 75
Costco 82
Walmart 73
Stripe Atlas 80+

Any that you know of? Let me know so I can add to the list.