Customer satisfaction (CSAT) surveys measure how much people like a product or service. Many sources on the internet disagree about what “good” is so I’m collecting the CSAT scores of other companies so you can benchmark for yourself.
Company / Product | Score |
---|---|
Apple | 60 |
Airpods | 75 |
Costco | 82 |
Walmart | 73 |
Stripe Atlas | 80+ |
Any that you know of? Let me know so I can add to the list.