A process for managers and senior leaders to discuss the performance across the organization with the goal of consistently and fairly applying expectations for all roles and levels. This helps to decrease the importance of individual’s personal judgment and biases—managers are more of an instrument of the performance process rather than the sole arbiter.
Calibration meetings are scheduled where managers and org leaders review all the performance snapshot packets for the organization and decide on final performance designations. The outcomes are reviewed by organizational leaders and the leadership team to spot check for consistency/fairness and review special cases (low performance, high performance, promotions). Sometimes follow-up information is needed to finalize the designation the manager will be asked to gather.
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Prior to perfomance management calibrations, each manager writes a document that briefly summarizes the performance of each person they managed during the review period. The document needs to highlight specific projects and behaviors with examples to support a facts-based discussion (reduces bias) and reasoning behind the designation decision.