How to Think About Go-to-Market

GTM decomposes into the entire business—it all must work in concert to be effective.

  • Value proposition is clear and people want this (messaging, pricing, marketing)
  • Product delivers on promises (solves target users, low churn)
  • Find renewable sources of customers

The overall objective is to increase growth rate. In order to do that, there needs to be a quick feedback loop to figure out what works. When you find something that works, double down. That means there are two modes—experimentation and doubling down.

(This note is a work in progress)

  • Net Magic Number

    Net magic number is a measurement of go-to-market (GTM) efficiency for SaaS businesses. A magic number less than 1.0 indicates the business will lose money on each customer. Top SaaS businesses making less than $25MM in revenue per year have a magic number of 1.7 according to benchmarks from Iconiq Capital as in their business returns 1.7x for every sales and marketing dollar they spent to acquire customers.

  • How to Set up an Inbound Sales Motion

    It should be repeatable, measurable, and profitable. Every product and business is different. This will focus on a B2B SaaS product.