Since PEOs are the employer of record, they shoulder the insurance risk for health care, workers compensation, and unemployment. They must be mindful of this exposure as they grow and control for it with risk management.
For example, if a PEO takes on a client with a higher likelihood of physical injury (like a construction company) they risk more workers compensation claims and thus a higher workers compensation insurance premium. This will cause them to either lose margin or pass it on to their customers raising the price and potentially causing churn.
That’s why it’s useful to think of a PEO as an underwriting business where they must carefully manage their exposure and unexpectedly lower or higher revenue as a result.
See also:
- The flipside of PEOs offering better healthcare is the exposure to rising premiums