It’s common in product and engineering circles to constantly ask people “what problem are you solving?” While this can be useful for focusing work on the right things, it also leads to solutions disguised as problem statements and self-referential arguments. Instead, ask “what’s the situation?”. This gives space between facts and the interpretation of those facts which makes it easier to understand and spot errors.
See also:
- This is worse with an engineering as delivery organization where problem definition is outsourced to a separate part of the org
- Taste might help to spot problems calibrated to what’s important based on the company culture
- A cathedral for creation a bazaar for growth